Returns and Refunds Policy
Last Updated: December 5th, 2024

At ScanMyStorage.com, we want you to be completely satisfied with your purchase. If you need to return an item, please review our policy below to ensure a smooth process.

Eligibility for Returns

• Items must be returned within 30 days from the date of delivery.
• The product must be unused, in its original packaging, and in the same condition as when it was received.
• A valid proof of purchase, such as the order confirmation or receipt, is required for all returns.

Non-Returnable Items

• Items marked as final sale or non-returnable.
• Digital products, gift cards, or downloaded software.
• Products damaged due to misuse or negligence.

Return Process

1. Initiate a Return
2. Ship the Item Back
3. Inspection and Approval

Refunds

• Approved refunds will be processed to the original payment method used during the purchase.

Exchanges

• We only replace items if they are defective or damaged. If you need an exchange, email us at support@scanmystorage.com for further instructions.

Damaged or Defective Items

• If you receive a damaged or defective item, please notify us within 48 hours of delivery with photographic evidence. We will arrange a replacement or refund at no additional cost.

Third-Party Sellers (Amazon)

• If the item was originally sold on Amazon and fulfilled through [Your Store Name], all returns and refunds will follow this policy. We are not responsible for Amazon-specific return policies or processes.

Contact Us

If you have any questions or concerns about our Returns and Refunds Policy, please contact us at:
Email: support@scanmystorage.com